Refund policy

Refund & Return Policy

We do not accept returns or exchanges except in cases where the item arrives damaged or defective, or Full refunds for exceptional cases.

Damages & Issues

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, you must contact us within 7 days of receiving your order.

To be eligible for a resolution, you must provide:

Clear photo or video proof of the damage or defect
Your order number

Resolution Process

If your claim is approved:

You will not need to return the item
We may offer a partial refund (up to 50%), store credit, or a replacement, depending on the situation
Refunds are issued at our discretion after review

Claims submitted after 7 days or without proof will not be accepted.

Non-Returnable Items

We do not accept returns for:

Buyer’s remorse
Wrong size/color selected
Sale or promotional items
Gift cards
Items delayed due to shipping carriers, weather, or holidays

Shipping Delays

Shipping times are estimates and may be affected by carrier delays, weather conditions, or high-volume periods. Shipping delays alone are not grounds for a refund.

Refunds (If Approved)

Approved refunds are processed to the original payment method within 10 business days. Processing times may vary depending on your bank or card provider.

If more than 15 business days have passed since approval, please contact Info@everessentialsproducts.com.